Satisfaction Guarantee

I would never purchase a guitar without first playing it, and I offer “hands on” approval always!

I try to represent all the instruments as accurately as I can. Some things like “sound & feel” are quite subjective.

If you are not satisfied for any reason you will be issued a full refund less actual shipping and insurance charges and a 5% ($75 minimum) restocking fee provided that we are notified within 72 hours of delivery and the guitar is in the EXACT same condition as you received it. It must be packed carefully in the original box in the same way it was packed when we shipped it to you. NO full or partial refunds will be given if any items are damaged, marked, or modified. The customer will be responsible for all shipping, insurance, and handling charges. If there is damage when I ship the instrument to you please call me immediately. The original box and all the packaging must be saved! I will deal with my insurance company. If the instrument is damaged in transit from you to me, you are responsible for dealing with the damage and insurance claim.